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The First 30 Days: The New Rules of Corporate Crisis Management

The First 30 Days: The New Rules of Corporate Crisis Management By: Colleen Birdnow Brown, Harry Cendrowski, and Michael W. Robinson In 2019 and beyond, a board’s reflexes need to be finely honed—and that means throwing out the standard drill for response and remediation. No where is the speed of the digital world more evident [...]

What Happens When a Company Loses a $2 Billion Lawsuit

Earlier this week, a California jury awarded a couple a $2 billion verdict against Monsanto, the agrochemical and agricultural giant. The couple brought a lawsuit against the company, claiming their cancer was caused due to decades of exposure to its weed killer, Roundup. Monsanto intends to appeal the judgment. This latest mega lawsuit comes [...]

Consumer-Facing Crises: a Special Challenge – O’Dwyer’s Magazine

Without question, 2016 was a year full of memorable — or, infamous depending on your point of view — crises. For many of the companies and their leaders who found themselves under the uncomfortable glare of the klieg lights — the well- known names now include Chipotle, VW (a carryover from 2015), Theranos, Wells [...]

The Top 12 Crises Of 2016 – The Holmes Report

The Holmes Report kicks off our annual analysis of the year's biggest crises:   2. Mylan raises EpiPen prices  It’s hard to imagine a more disturbing lead-in than the one that opened an NBC report on Mylan’s life-saving anti-allergy device EpiPen. "The cost of saving your child's life has gotten a lot more expensive." As if that [...]

Keeping Cool In A Crisis – American University

On Thursday, December 1, AU’s chapter of PRSSA was rocked with a crisis. …a crisis simulation that is. Michael W. Robinson, CEO of The Montgomery Strategies Group, came in to show us how critical it is to react appropriately in a crisis. In the world of crisis communications, it is a matter of when a crisis will [...]

Is Apple’s Denial To Unlock Shooter’s iPhone Hurting Its Image? – NPR

David Greene talks to Michael Robinson, the managing director of communications and advising firm ICR, about how Apple's standoff with the Justice Department is affecting its image. DAVID GREENE, HOST: You might say the case is one of privacy versus security - or in another sense, it's Apple versus the U.S. government. We're talking [...]

Washington and Crisis, A Unique Relationship – O’Dwyer’s Magazine

Crisis communications and Congressional hearings are inevitably intertwined, proving the adage that the most dangerous place to be in Washington is between a politician and a TV camera. The recent testimony by Volkswagen Group of America President and CEO Michael Horn is a case in point. In addition to the inevitable picture of the [...]

Analysis: Can GM’s Image Recover from Switch Recall? – WSJ Video

General Motors CEO Mary Barra faced a House panel on decisions over its ignition switch recalls. Some expressed skepticism over the company's handling of the recall as well as its internal culture. Michael Robinson joins Tanya Rivero to discuss. View the Video here: http://www.wsj.com/video/analysis-can-gm-image-recover-from-switch-recall/160FB589-B8F8-4A6C-9E70-A9559F21F296.html    

Crisis At The Board Level – National Association of Corporate Directors BoardVision

This week's edition of NACD BoardVision focuses on crisis communications. Join Chris Clark, publisher of NACD Directorship, Michael Robinson, and Jeffry Powell, executive vice president of Diligent, as they discuss the information and methods of distributing information that effective boards require.   View the Video Here: https://www.youtube.com/watch?v=v3yjz2X9LKE  

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